Home /

Terms of service

General Terms and Conditions

Here you will find important information about shopping at www.wirklicht-leuchten.com
With us you buy without risk.

Please read our terms and conditions carefully, they regulate the contractual relationship between you and www.wirklicht-leuchten.com


For all our sales are subject exclusively to the terms and conditions set out below.

Any other terms and conditions in orders placed by the buyer shall only apply if they have been expressly acknowledged in writing. have been accepted in writing.

Prices and Terms of Payment

All prices quoted in our online store are inclusive of VAT.

If you pay in advance, the delivery will be made after receipt of the invoice amount.

If you pay by credit card, your account will be debited upon completion of the order.
If you pay by by direct debit, the debit of your account occurs when the goods leave our warehouse. In the case of third-party providers (Paypal, etc), their terms and conditions apply.

Retention of title.

Until full payment, the delivered goods remain the property of the seller.


The warranty is determined according to statutory Regulations.

A warranty exists for the goods delivered by the seller only if this was expressly given.

Information on the conclusion of the contract

. The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button "Order Send" button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order will be sent by automated e-mail immediately after sending the order. order and does not constitute acceptance of the contract. We can accept your order by sending a separate order confirmation by e-mail or by delivery of the goods within five days. All offers are valid "while stocks last", unless otherwise noted with the products. Otherwise, errors are reserved.

. Delivery

In the interest of the customer, partial deliveries can be made if this ensures a speedy processing. To the contract resignation because of non-compliance with the delivery deadline, the customer shall only be entitled to withdraw from the contract if he has set us a reasonable grace period of at least four weeks in writing. Cases of force majeure shall release us from the obligation to fulfill the contract for the duration of their effect.

Should the delivery of the goods fail despite three delivery attempts, the seller may withdraw from the contract withdraw. Any payments made will be refunded to the customer less the shipping costs.


The shipment is always on account and and risk of the customer. The shipping costs stated on www.wirklicht-leuchten.com apply.


For a liability of the seller for damages shall apply the following exclusions and limitations of liability apply, without prejudice to the other statutory requirements for claims.

The Seller shall not be liable for the slightly negligent violation of other than of the obligations mentioned in the preceding sentences.

To the extent that the Seller's liability is excluded or limited, this shall also apply to the personal liability of employees, Representatives and agents.


For all goods from our store, there are statutory warranty rights.

Recognizable defects are to be us immediately after receipt of the goods. In the case of hidden defects, the same applies from the time the defect becomes apparent. In the case of justified notice of defects within the time limit, we shall deliver a replacement free of charge or rectify the defect. In the event of failure of the repair or replacement delivery, the customer may demand a reduction in price or remuneration or withdraw from the contract. Claims for damages due to defects are excluded, unless the damage was caused by intent or gross negligence on our part and is not based on the failure of a warranted property.

Court of jurisdiction

The place of performance is the registered office of the seller. The place of jurisdiction is the competent court in Bratislava

Wirklicht GmbH
 Anna Dengel Straße 29
 6020 Innsbruck
CEO Dr. Daniel Tschofen
 Landesgericht Innsbruck/FN 577829z
 IBAN: AT20 2050 3033 0274 7740
 UID: ATU 77990426